Help & Support

Find step-by-step help articles for every part of CariHub. Let's get started. First, open Help in the sidebar under Help & Support. Next, browse the topics in the list or search for a word. Then, open an article and read the Contents to jump to a section. Finally, answer Was this helpful? so we can improve it. That wraps up how to use the Help Center. Next, we'll look at how to take a guided tutorial. If this helped, subscribe for the rest of the Help & Support series.

Follow an on-screen tour that highlights exactly where to click. Let's get started. First, open Interactive Tutorials. Next, choose a section, then choose Lite or Full. Finally, follow the highlights and press next. That wraps up how to take a guided tutorial. Next, we'll look at how to find video tutorials in CariHub. If this helped, subscribe for the rest of the Help & Support series.

Browse and watch every CariHub tutorial video, organised by module and page. Let's get started. First, open Video Tutorials under Help & Support. Next, choose a module, such as Schedule & Bookings. Finally, search or filter by level and watch a lesson. Pro tip: Use the playlist link on each module to follow the whole series in order. That wraps up how to find video tutorials in CariHub. Next, we'll look at how to use the AI help assistant. If this helped, subscribe for the rest of the Help & Support series.

Ask the assistant a question and get an answer based on the CariHub help manual. Let's get started. First, open AI Help Assistant under Help & Support. Next, type your question in plain language. Finally, read the answer and follow its links. One thing to watch for: The AI Help Assistant needs the AI module on your plan. That wraps up how to use the AI help assistant. Next, we'll look at how to create a support ticket. If this helped, subscribe for the rest of the Help & Support series.

Ask the CariHub team for help with a problem or question. Let's get started. First, open Support under Help & Support and create a ticket in Create Support Ticket. Next, enter a Subject *, choose a Category and describe the problem in Description *. Finally, submit the ticket. Pro tip: Say what you expected, what happened and what you already tried. That wraps up how to create a support ticket. Next, we'll look at how to follow and close a ticket. If this helped, subscribe for the rest of the Help & Support series.

Follow the conversation on your ticket and close it when it is solved. Let's get started. First, open the ticket from the list; filter by Open, In Progress, Awaiting You or Resolved. Next, reply when it says Awaiting You. Finally, click Close Ticket and tell us how satisfied you were. That wraps up how to follow and close a ticket. If this helped, subscribe for the rest of the Help & Support series.