For Your Customers

Book an appointment with a business in a few steps from your phone or computer. Let's get started. First, open the business's booking link. Next, click Book Now or Book a Service. Then, complete Choose a Service, Choose Staff and Choose Date & Time. After that, enter Your Details and check the Booking Summary. Finally, click Confirm & Pay if payment is needed. Pro tip: You will receive a confirmation by email; keep it for your records. That wraps up how to book an appointment online. Next, we'll look at how to repeat a booking. If this helped, subscribe for the rest of the For Your Customers series.

Book the same appointment on a regular schedule. Let's get started. First, on the booking page, turn on Repeat this booking?. Next, choose how often it repeats and when it stops. Finally, confirm the booking. That wraps up how to repeat a booking. Next, we'll look at how to see a business's team, reviews and locations. If this helped, subscribe for the rest of the For Your Customers series.

Choose products, check out as a guest and pay by card, cash or bank transfer. Let's get started. First, open the store link and add products to your basket. Next, choose pickup or delivery and enter your details. Then, choose how to pay and place the order. Finally, you will see Order placed! and receive a confirmation. That wraps up how to order from an online store. Next, we'll look at how to track your store order. If this helped, subscribe for the rest of the For Your Customers series.

Check the status of an order using your order number and phone. Let's get started. First, choose Track this order. Next, enter your Order number and the Phone number used for the order. Finally, read the current status. That wraps up how to track your store order. Next, we'll look at how to pay an invoice or payment link. If this helped, subscribe for the rest of the For Your Customers series.

Pay an invoice or payment link securely online. Let's get started. First, open the payment link from your email or message. Next, check the amount and the business name. Then, choose how to pay and complete the payment. Finally, you will see Payment Complete. One thing to watch for: Payment links expire; if yours has expired, ask the business for a new one. That wraps up how to pay an invoice or payment link. Next, we'll look at how to find a business in the CariHub directory. If this helped, subscribe for the rest of the For Your Customers series.

Search the directory for businesses by name, service or place, then sort and compare them. Let's get started. First, open the CariHub directory. Next, search, and sort by Relevance, Highest Rated, Newest, Most Popular, Name A to Z or Most Services. Then, open a business to see its services and book. Finally, use Clear filters to start again. That wraps up how to find a business in the CariHub directory. Next, we'll look at how to leave a review. If this helped, subscribe for the rest of the For Your Customers series.

Tell others about your experience by leaving a star rating and a comment. Let's get started. First, open the review link you received. Next, choose your Rating and write a few words. Then, enter your Name and Email and submit. Finally, you will see a thank-you message. That wraps up how to leave a review. Next, we'll look at client portal overview. If this helped, subscribe for the rest of the For Your Customers series.

See your upcoming bookings, invoices and documents in one place. Let's get started. First, sign in to your client portal. Next, read the Welcome to CariHub! area and Quick Actions. Finally, click a menu item to go to bookings, invoices or documents. That wraps up client portal overview. Next, we'll look at how to view, reschedule and rebook your appointments. If this helped, subscribe for the rest of the For Your Customers series.

See your bookings, move them or book the same again. Let's get started. First, open My Bookings. Next, choose a booking and pick a New Date and New Time to reschedule. Finally, use the rebook option for a past booking. One thing to watch for: Your rescheduling options depend on the business's cancellation rules. That wraps up how to view, reschedule and rebook your appointments. Next, we'll look at how to see your appointments on a calendar and sync them. If this helped, subscribe for the rest of the For Your Customers series.

See your appointments by month, week or day and add them to your own calendar. Let's get started. First, open My Calendar. Next, choose month, week or day. Finally, set a Feed name and add the feed to Google, Outlook or Apple Calendar. That wraps up how to see your appointments on a calendar and sync them. Next, we'll look at how to pay your invoices. If this helped, subscribe for the rest of the For Your Customers series.

See your invoices and pay them online or by bank transfer. Let's get started. First, open Invoices in your portal. Next, open an invoice and choose how to pay. Finally, for bank transfer, follow Pay by Bank Transfer and upload your receipt. That wraps up how to pay your invoices. Next, we'll look at how to read and sign documents. If this helped, subscribe for the rest of the For Your Customers series.

Open documents a business shared with you and sign the ones that need a signature. Let's get started. First, open My Documents. Next, open a shared document to read it. Finally, open a signature request and sign it. That wraps up how to read and sign documents. Next, we'll look at how to find your event tickets. If this helped, subscribe for the rest of the For Your Customers series.

Find your tickets for upcoming and past events. Let's get started. First, open Event Tickets. Next, use Upcoming, Past or All. Finally, open a ticket to show its QR code, or read Payment Instructions if payment is due. That wraps up how to find your event tickets. Next, we'll look at how to see your activity history. If this helped, subscribe for the rest of the For Your Customers series.

See a history of what you have done in your portal. Let's get started. First, open Activity. Next, read the list of recent items. Finally, click one to see the details. That wraps up how to see your activity history. Next, we'll look at how to read your client portal notifications. If this helped, subscribe for the rest of the For Your Customers series.

Find your booking, payment and review messages. Let's get started. First, open Notifications. Next, filter by type or by Unread and Read. Finally, click one to open it. That wraps up how to read your client portal notifications. Next, we'll look at how to change your language and message preferences. If this helped, subscribe for the rest of the For Your Customers series.

Choose your language and how you want to be contacted. Let's get started. First, open Preferences. Next, choose your language: English, Español, Français, Português or Nederlands. Then, turn Email Notifications, SMS Notifications, WhatsApp Notifications, Booking Reminders and Promotional Offers on or off. Finally, save. That wraps up how to change your language and message preferences. If this helped, subscribe for the rest of the For Your Customers series.